The Mint Resort Isla Mujeres

No way to adequately compliment the staff at this resort. They go the extra mile EVERY SINGLE TIME to make your stay more comfortable or pleasurable. Our first morning, I realized I had forgotten to pack my medications for my diabetes and high blood pressure. Yikes and panic! The front desk staff arranged for a pharmacist to come to the hotel while we were eating breakfast - he went over my list of medications, gave me a price and DELIVERED them to me 30 minutes later. The staff also gave excellent recommendations for every request. We decided we wanted to go to a beach area less crowded than most and they suggested a beach club called Garrafon de Castilla - AND Eduardo Delio, who seems to be everywhere when you need him, let us follow him to the club so that we wouldn't get lost. (The beach was perfect, by the way, including personal service with drinks, food and anything you wanted - and no charge for lounge chairs and umbrellas. The snorkeling was great there. Highly recommend!) The rooms are spacious at the Mint, and spotless. The food in the restaurant was excellent - we had breakfast there daily, and we enjoyed the shrimp dinner one evening. Both Loco Eddy and Gio are exceptional servers and very friendly. Of course, the staff arranged to have a golf cart delivered to the hotel, ALL the cleaning personnel and everyone at the front desk are always smiling and helpful. Did I mention that the pool is fabulous? The room itself was wonderful and the view from the balcony was breathtaking. My favorite hotel on the island!

Nice big room, very large tv by hotel standards. Quiet room, away from most traffic. Kitchen facilities with a large fridge. .

the 'deluxe double w/ shared bath' gave ocean front balcony and view of the boardwalk up to the 2 beaches (appx. 1/2 mi.). Good English at the front desk. Laundry service, liquor store, coffee shop,snack store all within 2 blocks; full market 2.5 blocks. Similar Farmacia (best prices: eg ivermectin $2.40 /6ml tab ) 4 blocks. Best price on snorkel trip at Hostil next door. J&B scotch for 1/2 what I pay at home. Wifi good for zoom meetings, etc. (they actually do supply sheets contrary to booking.com info). Massage and reflexology service on site is professional and well trained.

Staff, Location, Rooms Alain, front desk Supervisor, went above and beyond helping us during our stay. His actions, in helping us,will make sure we are a returning customer. Would also like to say Thank you to Lupida for keeping our room spotless and Edwardo for his service in Chichatana restaurant. Personnel thank you for champagne given to use for our anniversary.

We had a room with Sea View, which was very comfortable, with terrace, fridge and coffee machine. Staff were helpful and friendly. The pool overlooking the sea is wonderful and long enough for a swim. The food in the restaurant was excellent. Very good location, nice to be able to walk along the Malecón.